I was investigating into the body language of the salesman, and how this can sometimes be very intimidating and persuasive by using facial expressions and body gestures. If I was to go into a shop and the salesman wa
s trying to sell me something and had no enthusiasm then it wouldn't intrigue me at all. Whereas if I was to go in and he/she came up to me with excitement and actually came across as he/she was interested in selling me the product, then thats a different story.
Bibliography
Arnold, TJ (2009)
Understanding Retail Managers' Role in the Sales of products and Services, journal of retailing
85 (2): 129-144I found this article interesting as the author states that the reason for the good sales is due to the managers focusing on sales planning and transformative leadership behaviors. I dont think this is the case, I believe that if the salesman is enthusiastic and comes across a happy cheerful person then that can be very hard to say no to sometimes.
Berry, TR (2008)
Getting to know the competition: a content analysis of publicly and corporate funded physical activity advertisements, Journal Of Health Communication 2008 Mar 13 (2), 169-80
I think this article is interesting as it is looking into advertisements using physical activity to sell a product. It says that the majority of advertisements (57.9%) were from commercial advertisers using physical activity images to sell products or to encourage brand recognition, but then goes on to say that most of them couldn't actually tell us the benifits of using physical activity. So why do it then?
Kim, S (2009)
Towards automatic causality boundary identification from root cause analysis reports, journal of intelligent manufacturing 20 (5): 581-591 Sp. Iss.
In this article it interested me that its shows the results of developing and evaluating an automatic approach that identifies boundaries from expressions. I find it really interesting that there is actually rare and unpredictable behaviours of certain words, I will have to further into this to find out what they are.
Myers, G (1991)
Politness and certainty: the language of collaboration in an AL project, Social Studies of Science, Vol. 21, No. 1 pp. 37-73
This article goes on to talk about groups can be investigated through analysis of linguistic freatures associated with politeness strategiess. Not really sure if this is relevant to what I am looking for but will be interesting to see if I can research into it more.
Tamietto, M (2009)
Unseen facial and body expressions trigger fast emotional reactions, Proceedings of the national academy of sciences of the united states of america 106 (42): 1766-17666
In this article it talks about emotional contagion. I find this interesting as it all starts by how facial expressions and body gestures induce highly similar expressive responses.
Wrathall, J (2009)
Body language. Sight and Sound, vol. 19, no. 5, pp. 40-42
In this article the author describes the experience of being a writer on a film set when his screenplay "good" was filmed. I find it interesting how the author finds it interesting that a great actor can speak the lines he wrote and really make the role his own. It is like he is taking aback and it could be quite emotional?